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The Aftermath of a Lost Project: Essential Do's and Don'ts for a Positive Transition.

Been there, done that. From a personal experience.

Hey there! đź‘‹ 

You'd be such an amazing human if you:

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Losing a project can be tough, but with resilience and a positive outlook, even this setback can become a growth opportunity.

Here’s how Facility Management companies can make project transitions smoother for employees, clients, and themselves:

1. Focus on Employee Well-being

When a project ends, prioritize employee retention. Deploy them to new sites or, if possible, offer an extended break. A well-trained team is an asset, not just operationally but culturally. Losing them due to temporary downtime is often more costly than a strategic pause.

2. Diversify Project Portfolios

Avoid mass layoffs by diversifying with a mix of project sizes. Small projects might yield lower returns, but they contribute to a steady workflow and help keep the team active and engaged.

Not pursuing smaller projects? This can be a red flag, signaling a downward trend.

3. Execute a Smooth Handover Process

Upon concluding a project, ensure a seamless handover. Cover these critical areas:

  • Backup of software and data

  • Warranty and legal documents

  • Fire safety documentation

  • All drawings and approvals

A professional handover reflects well on your company and leaves the door open for future opportunities.

4. Keep Communication Lines Open

Stay responsive to any queries, even post-termination. Open communication reflects reliability and sets the stage for potential rehiring when the new company may not meet the client’s standards. Consistent, open communication fosters long-term trust and leaves a positive impression.

5. Embrace Every Experience as a Learning Opportunity

Even challenging experiences offer growth. Avoid actions rooted in frustration; act with integrity, and remember that every project brings valuable lessons. A positive attitude leaves a lasting impression, enhancing the company’s reputation and resilience in the industry.

Remember: Setbacks happen, but with the right approach, they can turn into stepping stones for lasting success.

That’s all for this week! I hope it offered you some valuable insights.

If you know any FM who has or going through a loss project heartbreak, do share it with them. It will mean a lot.

If you’re still here, thank you for sticking around. I truly appreciate your subscription to my newsletter—each one means so much to me. 🤍